I’ve been working on a site called Popvine for the past few months and everything was going great until the other night. Monday night I pulled down the htaccess authentication and I immediately started receiving timeout and 500 server errors. I built Popvine on a shared hosting box at Godaddy on top of a Wordpress installation. Last night I spent three hours on the phone with Godaddy (Not to mention their horrible customer service and turn around time) and was told that I was using to many CPU resources and that I could not run a particular script on their box. Unfortunately, the script they told me not to run is the engine of Popvine. I have a script called WP-o-Matic that runs a cron job every fifteen minutes and harvests feeds. Godaddy disabled my site by overwriting my root index file and moved files around, which I was told they don’t do on the phone while watching them do it in a FTP application. Here is a response I received from Godaddy:
Our administrators have alerted us to a problem with your site. It appears that your site was calling a wp-o-matic script that is filling up the apache error log. e have disabled the /wp-content/plugins/wp-o-matic/cron.php script, as well as disabled the cron job running against your database. We are requesting that your remove the wp-o-matic script from the account. Please note, if the script should be re-enabled, and this issue returns, your account would be subject to suspension. If you should have any questions, please feel free to either reply to this message, or you can call us directly…
I have a question Godaddy! Why are there 743 other sites hosted on the same box as Popvine, and why did you overwrite and move my files around? With the dissatisfaction I have with Godaddy I’ve decided to move my site to another host and get a virtual dedicated box that can withstand feed harvesting.
Goodbye Godaddy!
Get Lost and Found RSS
